Through our unparalleled commitment to customer satisfaction and our ability to provide customers with value-added services, we have strengthened and extended our relationships through all distribution channels. Our dedicated, product-specific Sales Teams comprised of Sales Executives, Retail Analysts and Customer Service Experts are tasked with improving our retail partners' business performance, creating long-term, win-win relationships and focusing on execution excellence.
Sales Executives are responsible for understanding fluently our retail partners':
- Market position
- Business objectives and priorities
- Strengths and challenges
- Values and preferences
Retail Analysts augment our knowledge base with:
- Comprehensive market analysis
- External demographic data on customers and their preferences
- Forecasting and optimization models for replenishment programs
Committed to upholding customer-centric principles through honest and timely communication, Customer Service Experts are:
- Empowered to make decisions that reduce problem resolution times
- Supported in this role by technology that reduces complexities and provides real-time, comprehensive information
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